The Egyptian Financial Supervisory Authority (EFSA) has received 43 complaints against insurance companies and insurance funds last November, the same number of complaints it received last October.
About 74.4% of complaints were against non-life insurance companies, 4.7% of which were against life insurance companies, and 20.9% of complaints were against insurance funds.
Supplemental motor insurance sector accounted for 47% and compulsory motor insurance sector accounted for 38% of complaints against non-life insurance sector.
EFSA received 32 were against non-life insurance companies, 9 complaints against insurance funds and 2 complaints against life insurance companies.
48 complaints were concluded in November; of which 21% were in favor of the customers, 71% were in favor of the insurers and 8% were dismissed for lack of jurisdiction.