Global Knowledge Extends its Leadership in Professional Services
Proven experts provide consultation on best fit technologies, processes and IT skills needed by today’s organizations
Global Knowledge (www.globalknowledge.com.eg), the worldwide leader in IT and business skills training announced today its Professional Services division has made significant strides in the Middle East and African (MEA) market. Global Knowledge’s growing leadership in professional services is a testament to its seasoned capabilities and expertise in the latest technologies, processes and IT skills required by today’s organizations.
With over 10 years of experience, the MEA Professional Services division offers technical IT consulting, project deployment guidance and outsourcing. Projects are executed by certified technical teams skilled in the most advanced technologies and adept at handling complex mission critical issues. Global Knowledge’s fully accredited teams also give guidance on how to best streamline processes and reduce IT investment costs, while each solution is vendor neutral and aligned with best-fit technologies. Global Knowledge’s team of experts also advises on optimal solutions regardless of industry vertical or business size.
Hesham Abdel Mohsen, Regional Marketing Manager, Middle East, Africa and Emerging Markets noted, “Our Professional Services division has witnessed significant strides in the MEA market as businesses are recognizing the need for expert guidance on how to develop a well rounded IT strategy in parallel to rapidly adopting new technologies. As proven leaders, our Professional Services division provides consultation and support across several IT domains, and is able to advise customers on the best products, architectures and road maps to implement the right IT strategy and become high performance organizations.”
Services include specific or fully integrated end to end IT solutions delivery and support, support in the form of service level agreements (SLAs) on through to the provision of outsourcing services. Global Knowledge’s accredited consultants cover a host of IT skills, ranging from collaboration, search, network security, data center design, routing and switching, unified communications, desktop and device deployment, virtualization, wireless network design, as well as management of content, networks, servers, and IT processes.
Global Knowledge’s regional network of experts is also able to provide responsive and timely support of customer branches any where across MEA as well as impart best practice knowledge gained from extensive experience working in complex client environments,
“With seasoned capabilities solving the most challenging IT and mission critical issues, Global Knowledge Professional Services has the right solution for even the most complex case. And regardless of location, our regional network ensures our teams will be there to provide high levels of service and responsive on the ground support,” concluded Abdel Mohsen.
Present in the Middle East and Africa region for 15 years and previously operating under the name Synergy Professional Services, Global Knowledge offers specialized training and certifications offering from leading vendors such as Cisco, Microsoft, Oracle, Red Hat, Avaya, and VMware as well as expert consultancy services. With offices in Saudi Arabia, the UAE and Egypt, Global Knowledge’s training and consultancy services have delivered lasting value to its clients through expert guidance, training, and certification.
