Egypt to compensate drivers over faulty petrol

Egypt’s Ministry of Petroleum and Mineral Resources confirmed that 5 petrol samples collected during a recent inspection campaign did not meet Egyptian quality standards, following a wave of public complaints about fuel quality. Out of 807 samples tested across the country, 802 were found to be compliant.

The ministry said the tests were conducted in cooperation with the Ministry of Supply and independent laboratories between May 4-9, 2025. Most of the non-compliant samples were identified in Cairo, Qalyubia, Alexandria, Beni Suef, and Qena.

In response, the ministry announced it would offer compensation of up to 2,000 Egyptian pounds to claimants who filed official complaints and replaced faulty fuel pumps. Eligible citizens must provide proof of vehicle ownership and a certified invoice for the replacement, with complaints submitted through the government hotline (16528) or the official complaints platform between 4 and 10 May.

The ministry also introduced stricter quality control measures, including mandatory testing of locally produced petrol in two separate laboratories and analysing imported fuel in three independent labs. Further, samples will be tested throughout the supply chain by neutral parties to ensure continued compliance.

The Ministry of Petroleum reaffirmed its commitment to transparency and product quality, stating that inspection activities will continue nationwide and that responsible parties will be held accountable for any failure to meet standards.

Attribution: Amwal Al Ghad English
Subediting: M. S. Salama