Egypt Post, the governmental agency responsible for postal service in Egypt, is trialing a new artificial intelligence (AI) and GPS-powered logistics management software provided by Softec International, the postal service authority said in a statement.
The new service will allow users to get their online purchases delivered to their homes through the national post, as opposed to private couriers, the statement said.
Users will be able to track their packages, receive updates on their delivery through SMS, and communicate with the delivery person through the Egypt Post’s app.
The new service comes as a part of the government’s digitisation plans and aims to support e-commerce activities, particularly for smaller businesses, Egypt Post Chairperson Sharif Farouk said.
The post had launched a number of digital services in 2019, including the EasyPay card that can be charged at any post office, through which users can make online purchases.