Teleperformance named one of the best companies to work in Egypt

Teleperformance Egypt, a subsidiary of France-based telemarketing and tele-services provider, has been recently recognised as one of the best places to work in Egypt and in the Business process outsourcing (BPO) industry.

Best Places to Work is an international certification programme providing employers in different countries the opportunity to learn more about the engagement and satisfaction of their employees and honour those who deliver an outstanding work experience with the highest standards in regards to working conditions. The company received outstanding scores across several aspects of their workplace such as leadership, learning opportunities, organisational culture and personal growth of the employees resulting in its recognition among the employer of choice in Egypt.

“This award represents everything we strive to do every day not only for our employees, but also for our customers, stakeholders and community. This might be our first certification year and certainly won’t be our last!” said Moustafa Fahmy, CEO of Teleperformance Egypt.

“Our employees are our assets and we always strive to cultivate a positive engaging work environment for them, Best Places To Work in Egypt has helped us reaffirm that what we work towards every day is recognised and valued by our industry!” said Maha Fahmy, HR Director at Teleperformance Egypt.

“Despite the disruption brought about by the pandemic, Teleperformance Egypt has succeeded in maintaining a culture that cares deeply about quality and wellbeing of the employees where the organisation takes pride in the ongoing efforts to develop, support and uplift employees in every facet of their roles” said Hamza Idrissi, Programme Manager at Teleperformance Egypt.

At Best Places To Work, its proprietary assessment analyzes a company’s attractiveness through a two-step process focusing on 8 workplace factors including culture, leadership, opportunities for growth, and people practices. Beside the employee satisfaction survey, it also conducts an HR assessment focusing on HR practices implemented in the organisation against its global people framework standard.