ISourcing Services eyes doubling Outsourcing Call Centers in Q2
ISourcing BPO and ITO service provider targets doubling its call centers during the second half of 2015, said Ashraf El Tanbouly -CEO- on Saturday.
El Tanbouly revealed that doubling the centers comes within company’s strategy aiming at increasing its stations with 75 percent during 2015.
He noted that the company sought a 25 % increase in centers’ growth rates during the first half of 2015, targeting 40 % growth rate through the next half.
The CEO stated that the company will concentrate its investments in English market and Gulf region, adding that clients will be provided with the latest technologies in outsourcing field.
The company is to invest EGP 10 million (US$ 1.310 million) in foreign market within the second half of 2015.
ISourcing is high quality BPO and ITO service provider incorporated in Cyprus with fulfillment centers in Egypt, Saudi Arabia.
Furthermore, ISourcing Services has signed a new cooperation with an American communication company to provide call center services and data analysis valid for a year.
Moreover, El Tanbouly clarified that the cooperation investment’s volume exceeded EGP 3 million (US$ 393 thousand), noting that the firm is to agree upon the fundamental cooperation articles in May to start applying agreement’s mechanisms.
