Sisi: Egypt solidifies position as outsourcing hub with Concentrix expansion

President Abdel Fattah El-Sisi has commended US technology services company Concentrix for its significant expansion in Egypt. This expansion, the president explains, aligns with the country’s ambitious goal of becoming a global hub for digital services, fostering economic growth, and creating new job opportunities for Egyptians.

During a meeting with Concentrix CEO Christopher Caldwell, attended by Minister of Communications and Information Technology Amr Talaat, ITIDA CEO Ahmed Al-Zaher, and Concentrix Egypt CEO Amr Sobhy, President Sisi emphasised the government’s commitment to developing a highly skilled digital workforce. This includes implementing comprehensive training and qualification programmes to equip young Egyptians with the necessary skills to thrive in the growing ICT sector. The president also underscored the government’s efforts to create an attractive investment climate for both domestic and international companies, offering a wide range of incentives to foster the growth of the outsourcing industry in line with the Digital Egypt Strategy for Offshoring Industry.

The meeting explored Concentrix’s ambitious expansion plans in Egypt, including increasing its workforce across existing branches and establishing new centres in various governorates. This strategic growth will not only create numerous job opportunities for Egyptians but also contribute significantly to Egypt’s goal of becoming a global hub for digital services. The anticipated expansion will also drive the growth of outsourcing service exports, enabling foreign companies to leverage Egypt’s skilled workforce to provide digital services to clients worldwide.

Concentrix’s Caldwell expressed his admiration for the remarkable progress made in Egypt’s ICT sector. He commended the Egyptian government’s efforts in driving digital transformation and creating a conducive environment for international companies like Concentrix to thrive. He emphasised the company’s commitment to capitalising on the opportunities presented by Egypt’s burgeoning ICT sector, including its robust technological infrastructure and access to a highly skilled workforce. Notably, Concentrix’s workforce in Egypt has grown exponentially from 150 specialists in 2009 to 20,000 to date, solidifying Egypt’s position as the largest outsourcing centre in Africa and the Middle East. The company aims to further expand its workforce to 35,000 specialists by 2028.

Attribution: Amwal Al Ghad English

Subediting: Y.Yasser